Receptionist - State Farm Agent Team Member

State Farm Agent; Olympia (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Olympia, WA is looking for a Receptionist to provide exceptional customer service and support administrative tasks. The ideal candidate will be organized and detail-oriented with strong communication skills. Responsibilities include greeting customers, scheduling appointments, and assisting with customer inquiries. Competitive salary and benefits such as health insurance and flexible schedule are offered. Join our motivated team dedicated to making a difference in the community.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Ability to thrive in a supportive role.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in sales conversations with customers.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

About Our Agency

Our agency opened in 2010 and has grown into a high‑performing team of 19 across two offices. We’ve built a strong reputation by focusing on both results and relationships, creating an environment where team members can thrive and grow.

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Melanie Bakala – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$42,000.00 – $52,000.00 per year.

Additional Information

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth‑oriented agency with a team of highly motivated individuals. Our culture is “work hard, play hard,” built around a team of driven, supportive individuals who enjoy winning together. You’ll find opportunities for unlimited income potential, strong professional and personal development focus, additional PTO when goals are met, advancement opportunities, team trips, individual travel bonuses, regular team‑building events, and community involvement.

Company Mission

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Independent Contractor Notice

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.