Receptionist - State Farm Agent Team Member

Jacob Czaja - State Farm Agent; Town of Amherst (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Training & development

Paid time off

Bonus based on performance

Job summary

Jacob Czaja - State Farm Agent in Town of Amherst is seeking a dynamic individual for the role of Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail-oriented, and eager to learn in a supportive workplace.

Your responsibilities will include greeting customers, managing scheduling, assisting with inquiries, and engaging in sales conversations. Join us to be part of a fast-growing agency dedicated to excellent customer service and community involvement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in December 2023 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, where I developed a passion for helping customers, building relationships, and creating opportunities for others to succeed. I'm also a second-generation State Farm agent, so serving customers and supporting the community has always been a part of my life.

I was born and raised in Buffalo, New York, and am proud to serve the community I call home. Outside of work, I enjoy skiing, traveling, golfing, and spending time with family and friends. Community involvement is a major part of our agency culture. We proudly support organizations and events throughout the area, including the Buffalo Bisons, the Clarence Youth Baseball League, local charity events, and community fundraisers. We believe in giving back and making a positive impact wherever we can.

Our agency offers health benefits, a Simple IRA, ongoing training and coaching, professional development opportunities, and a strong commitment to work-life balance. As one of the area's fastest-growing agencies, we are dedicated to helping team members develop their skills and build rewarding long-term careers.

Our culture is supportive, growth-oriented, and driven by a work-hard, play-hard mentality. We celebrate wins together, encourage one another's success, and create an environment where people can thrive both personally and professionally. I'm looking for individuals with a positive attitude, strong work ethic, and a growth mindset. If you're motivated, coachable, and excited about building a successful career while being part of a fast-growing team, we'd love to meet you.

ROLE DESCRIPTION

Jacob Czaja - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.