Receptionist - State Farm Agent Team Member

Patrick-Stone---State-Farm-Agent; Tappahannock (VA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Job summary

Patrick Stone - State Farm Agent seeks a Receptionist - State Farm Agent Team Member to join our office in a part-time capacity. The role focuses on greeting customers, scheduling, and handling inquiries while supporting a busy team in delivering excellent service.

Ideal candidates are organized, detail-oriented, and eager to grow in the insurance industry. A flexible schedule with some Saturday hours is required, and training opportunities are provided.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Be able to obtain insurance license within 6 months.

Responsibilities

• Greet customers in person and over the phone and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Sales conversations

Communication

Organizational skills

Interpersonal skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

ROLE DESCRIPTION

Patrick Stone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, this will be a Part-Time position that will require a flexible schedule and some Saturday hours.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Be able to obtain insurance license within 6 months.