Receptionist - State Farm Agent Team Member

R. Patrick Blevins - State Farm Agent; Charlottesville (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Three weeks minimum paid time off

Quarterly bonuses

401(k) matching

Health insurance

Flexible schedule

Training & development

Opportunity for advancement

Job summary

A leading insurance agency in Charlottesville, Virginia, is seeking a Receptionist to join their team. The ideal candidate will possess strong organizational skills, a detail-oriented mindset, and a commitment to excellent customer service. Responsibilities include greeting customers, managing appointments, and engaging in sales conversations. This role offers the chance to work in a supportive environment and advance within the insurance industry, making it a fantastic opportunity for personal and professional growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist in handling inquiries and maintain customer records.
• Engage with customers and identify insurance opportunities.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Three weeks minimum paid time off (plus additional holidays and person
• Quarterly bonuses and base pay plus commissions
• A balanced work schedule that supports both personal and professional
• 401(k) matching
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

R. Patrick Blevins - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.