Receptionist - State Farm Agent Team Member

Robert Palmiotto - State Farm Agent; Fort Lauderdale (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Fort Lauderdale is seeking a dynamic Receptionist to provide exceptional customer service. The ideal candidate is detail-oriented and organized, with experience in customer service. Responsibilities include greeting customers, managing appointments, and supporting the team with administrative tasks. This role offers competitive benefits such as license reimbursement and a flexible schedule, as well as opportunities for professional development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills are essential.
• Ability to multitask and stay organized in a busy environment.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with customers on insurance options and provide excellent service.
• Support the team with various administrative tasks.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Robert Palmiotto - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.