Receptionist - State Farm Agent Team Member

Patricia Johnson - State Farm Agent; Virginia (MN); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Job summary

Patricia Johnson - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office. The role emphasizes warm, professional customer interactions and efficient administrative support in a busy insurance office.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers while handling scheduling, records, and daily communications. Training and growth opportunities are available within our friendly team.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organized and capable of multitasking.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Competitive salary

ROLE DESCRIPTION:

Patricia Johnson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.