Receptionist - State Farm Agent Team Member

Anna Wagner - State Farm Agent; Spokane (WA); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

License reimbursement

Performance bonus

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Zusammenfassung

Anna Wagner - State Farm Agent is seeking a friendly Receptionist to greet clients, manage schedules, and assist in handling inquiries. You will contribute to a positive, service‑driven office atmosphere and help identify opportunities to discuss insurance options with customers.

The role emphasizes strong interpersonal skills, multitasking, and reliable administrative support in a fast‑paced agency environment, with a focus on customer care and team collaboration.

Qualifikationen

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM.

Aufgaben

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to offer insurance options when appropriate.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Kenntnisse

Customer service

Communication

Multitasking

Sales conversations

Office coordination

Tools

Microsoft Office

CRM systems

Jobbeschreibung

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I officially opened my agency in July 2024, taking over for my dad, who was a State Farm agent for 29 years. I began working with him in 2021 and was proud to carry on his legacy when he retired. Our office now has a growing team of five, and together we’re building on the strong foundation he created while shaping a modern, energetic culture of our own.

I’m a proud twin and mom to two boys, ages 16 and 13. I earned my undergraduate degree from Seattle Pacific University and my graduate degree from the University of Chicago. Outside the office, I love hiking, exploring new restaurants, and discovering hidden gems around the city.

We’re active in our community — particularly with our local public schools, where we support the band program and other educational initiatives. I’m also passionate about empowering women and families in our area through both professional and personal support.

I offer my team a positive work-life balance with benefits like PTO, health coverage, quarterly paid training, free snacks and food in the office, and licensing reimbursement. Our office culture is upbeat, inclusive, and full of variety — we like to keep things fun and engaging, even incorporating small daily exercises to stay energized throughout the day.

I’m looking for team members who are coachable, hardworking, and bring their own strengths to the table. I believe in hiring people who care deeply, try their best, and add to our collective energy and success.

ROLE DESCRIPTION:

Anna Wagner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.