Receptionist - State Farm Agent Team Member

James Bowman - State Farm Agent; Spokane (WA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

James Bowman - State Farm Agent in Spokane, WA is looking for a motivated Receptionist - State Farm Agent Team Member. The role involves greeting customers, managing office communications, and engaging with clients to identify insurance options.

The ideal candidate will have previous experience in a similar role, excellent organizational and communication skills, and a willingness to participate in sales conversations. The position offers a competitive salary, various benefits, and opportunities for advancement.

Qualifications

• Previous experience as a receptionist or in a customer service role.
• Ability to engage actively in sales conversations.
• Strong communication and organizational skills.

Responsibilities

• Greet customers warmly and manage office communications.
• Schedule appointments and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills

Sales conversation skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Our Agency

Our agency has grown from its original location in 2018 to include a second office in 2022, with a team of eight across both locations. Before becoming an agent, I spent 20 years in claims, including five years as a Director of Claims, bringing deep industry experience and leadership into the agency.

Our Culture

We’re family-oriented, hardworking, and fun. We love to win and support each other along the way. We’re looking for someone who is positive, driven, and ready to take ownership of their future.

Role Description

James Bowman – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.