Receptionist - State Farm Agent Team Member

Ricky Price - State Farm Agent; Senatobia (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

Ricky Price - State Farm Agent in Senatobia, MS is seeking a friendly receptionist to greet customers, manage appointments, and support office operations.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers; basic computer skills and CRM experience are helpful; training provided to grow within the company.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations and cross-selling insurance options.
• Basic computer skills and familiarity with CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Sales conversations

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

ROLE DESCRIPTION

is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a .

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.