Receptionist - State Farm Agent Team Member

Jeff Ford - State Farm Agent; Sacramento (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeff Ford - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers, manage appointments, and support daily office operations in a fast-paced setting.

This role emphasizes customer service, reliability, and the ability to identify opportunities to discuss insurance options, with training and development available.

Join a growing team focused on delivering exceptional customer care while advancing within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2025 and currently lead a growing team of two. Before becoming a State Farm agent, I served as a Sales Leader for the Sacramento area. State Farm has also been a big part of my family, with several family members building their own careers with the company.

Our agency offers health benefits, a 401(k), paid time off, paid holidays, and licensing reimbursement. As a newer agency, this is a great opportunity to join early and grow alongside the team.

Our office is active, supportive, and focused on development. I'm highly involved with the team through ongoing training, team gatherings, and day-to-day coaching. We take pride in delivering exceptional customer care and creating an experience our customers can rely on.

Role description

Jeff Ford - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.