Receptionist - State Farm Agent Team Member

State Farm Agent; Louisville (KY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Mike Shelton - State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member to join our Louisville office. You will greet customers in person and over the phone, manage appointments, and help maintain customer records with care.

This role offers a path for advancement, health benefits, and a supportive team focused on work-life balance. Successful candidates have prior receptionist or customer service experience and are comfortable discussing insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

About Our Agency

I opened my agency in 1996 and currently lead a close-knit team of three. I graduated from Georgetown College, played football, worked in construction materials sales, and then joined State Farm as an adjuster before opening my own agency. I'm a lifelong Louisville resident, the proud father of five, a former middle school football coach, and enjoy golfing whenever I get the chance.

Responsive recruiter

Replies within 24 hours

Benefits

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 1996 and currently lead a close-knit team of three. I graduated from Georgetown College, played football, worked in construction materials sales, and then joined State Farm as an adjuster before opening my own agency. I'm a lifelong Louisville resident, the proud father of five, a former middle school football coach, and enjoy golfing whenever I get the chance.

Serving our community has always been important to me. I'm active in my church, have coached youth sports and community teams, and enjoy building lasting relationships with the individuals and families we serve.

Our agency offers health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding, long-term career.

Our culture is supportive, community-focused, and built around teamwork. I'm looking for a self-starter who is personable, committed, and enjoys building relationships with customers. If you're community-minded and excited to grow with a close-knit team, we'd love to meet you.

Role Description

Mike Shelton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $50,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Louisville, KY And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.