Receptionist - State Farm Agent Team Member

State Farm Agent; Austell (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Robert James - State Farm Agent is seeking a Receptionist to join our team in Austell, GA. The role focuses on welcoming customers, managing calls and appointments, and supporting insurance conversations with a friendly, professional demeanor.

The ideal candidate will be organized, detail-oriented, and capable of handling customer records and inquiries while contributing to a positive office experience and strong team collaboration.

Qualifications

• Receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintaining customer records.
• Engage with prospective and existing customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

About Our Agency

I opened my agency in 2003 and currently lead a team of eight. Before becoming a State Farm agent, I worked as an executive in the oil industry, bringing valuable business and leadership experience into agency ownership. I'm married with two children, one of whom works alongside me in the agency. A fun fact about me is that I was featured in a national State Farm commercial as "Sir Robert!"

Responsive recruiter

Benefits

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2003 and currently lead a team of eight. Before becoming a State Farm agent, I worked as an executive in the oil industry, bringing valuable business and leadership experience into agency ownership. I'm married with two children, one of whom works alongside me in the agency. A fun fact about me is that I was featured in a national State Farm commercial as "Sir Robert!"

Giving back to our local community is incredibly important to me. Our agency supports backpack drives, helps take children Christmas shopping at Target, and proudly supports our local Metro Police and North Metro FOP Lodge 13. We believe in making a positive impact and giving back to the people and organizations that make our community special.

Our agency offers health benefits, a 401(k) retirement plan, professional development, hands-on training, and a strong commitment to work-life balance. We also enjoy team-building events that give everyone an opportunity to connect, celebrate successes, and strengthen relationships.

We've built a great team environment where hard work, positivity, and supporting one another are at the heart of what we do. I'm looking for motivated go-getters who bring great personalities, a strong work ethic, and a genuine passion for helping others. The right person will be eager to learn, excited about professional growth, and proud to serve their community. If you're looking for an established agency where you can grow your career, make meaningful connections, and be part of a team that truly cares, we'd love to meet you.

Role Description

Robert James - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 - $50,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Austell, GA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.