Receptionist - State Farm Agent Team Member

Scott Yuill - State Farm Agent; Rocklin (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading insurance agency in Rocklin is seeking a proactive Receptionist & Office Manager. This full-time role involves delivering exceptional customer service and overseeing office operations, providing an opportunity to impact the team and customers positively.

Qualifications

• Strong leadership and interpersonal skills.
• Excellent communication skills, both written and verbal.

Responsibilities

• Oversee daily office operations and customer inquiries.
• Develop strategies to enhance customer satisfaction.

Skills

Leadership

Communication

Detail-oriented

Organizational

Tools

Microsoft Office

Job description

State Farm is a leading insurance company committed to helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. With a strong focus on customer satisfaction and community involvement, we pride ourselves on providing exceptional service and personalized insurance solutions.

Job Description :

We are seeking a proactive and detail-oriented Receptionist & Office Manager to join our State Farm agency. As the first point of contact for our customers, you will deliver exceptional customer service while ensuring the smooth operation of our office. This dual role combines receptionist duties with office management responsibilities, offering a unique opportunity to make a meaningful impact on our team and the customers we serve.

This is a full-time position with competitive compensation and benefits. A part-time option may be available, though benefits may vary.

Responsibilities :

• Foster a positive and collaborative work environment conducive to providing exceptional customer service.
• Oversee daily office operations, including but not limited to customer inquiries, policy management, and administrative tasks.
• Develop and implement strategies to enhance customer satisfaction and retention.
• Identify cross-selling and upselling opportunities to assist existing customers with additional insurance products and services.

Requirements :

• Basic knowledge of Social Media and Search Engine Optimization
• Basic knowledge of human resource management
• Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and other relevant software applications.

Compensation : $19.00 - $21.00 per hour

Do you want to work with someone who will help you achieve YOUR goals?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Scott Yuill - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• I have been a State Farm agent since 1988.
• I am a second generation State Farm agent.
• Our agency has received awards including : President's Club, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Crystal Excellence Award
• Additional languages spoken : Spanish and French

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Create a job alert for this search