Receptionist - State Farm Agent Team Member

Matt Collier - State Farm Agent; Ridgewood (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Health stipend

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Matt Collier - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our friendly, customer-focused office. The ideal candidate is highly organized, personable, and comfortable working in a fast-paced environment.

Responsibilities include greeting clients, scheduling, managing inquiries, maintaining records, and identifying opportunities to discuss insurance options. We offer a supportive team, growth potential, and a positive workplace culture.

Qualifications

• Prior experience as receptionist or in customer service.
• Strong communication and interpersonal skills.
• Comfortable engaging in sales conversations and basic computer skills.

Responsibilities

• Greet customers in person and over the phone, directing them to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Sales conversations

Professional demeanor

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• Health stipend
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2024 and currently lead a growing team of six. Before becoming a State Farm agent, I worked as an Operations Supervisor, where I developed a strong background in leadership, organization, and team development. I’m a proud University of South Florida alumnus, husband, and father. Growing up in a military family helped shape my appreciation for discipline, hard work, and teamwork - and outside of the office, you can usually find me on the golf course whenever I get the chance.

Our agency offers a Simple IRA retirement plan, paid time off, a health stipend, performance-based bonuses, and ongoing professional development. As a growing agency, we also offer plenty of room for advancement for team members who perform well and are ready to take on greater responsibility.

Creating a great workplace is one of my biggest priorities. Our team is upbeat, energetic, and enjoys keeping the office fun and lighthearted while still working hard and delivering great results. We want people to enjoy coming to work, feel supported by the people around them, and have opportunities to continue developing their careers.

I’m looking for someone who is confident, high-energy, and ready to contribute positively to our culture.

Matt Collier - State Farm Agent

Role description

Matt Collier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.