Receptionist - State Farm Agent Team Member

Geovanni Trujano; Rolling Meadows (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring Bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Geovanni Trujano - State Farm Agent is seeking a Receptionist to join the team. The role emphasizes greeting customers, scheduling, and handling inquiries while supporting the office and sales conversations.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. Training and development are available to grow with the team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Multitasking

Office communication

CRM systems

Spanish (bilingual)

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring Bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

Geovanni Trujano - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.