Receptionist - State Farm Agent Team Member

Jalen Hudson - State Farm Agent; Erlanger (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Jalen Hudson - State Farm Agent in Erlanger, Kentucky is seeking a Receptionist - State Farm Agent Team Member. The role requires someone highly organized and detail-oriented, ready to thrive in a supportive environment.

Your responsibilities will include greeting customers, managing appointments, and engaging with clients to assist with their insurance needs. A background in customer service is preferred, along with strong communication skills and basic computer proficiency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and organized.

Responsibilities

• Greet customers warmly and direct them.
• Manage appointment scheduling and office communications.
• Assist in maintaining customer records.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Sales engagement

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Jalen Hudson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.