Receptionist - State Farm Agent Team Member

Bart Perry - State Farm Agent; Pell City (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Bart Perry - State Farm Agent is seeking a Receptionist to join a collegial, growth‑oriented team in Pell City. You will warmly greet clients, manage schedules, and support daily office operations while uncovering opportunities to discuss insurance options.

The ideal candidate is organized, detail‑oriented, and ready to learn the insurance industry in a supportive environment that rewards performance and work‑life balance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers on insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2018 after spending four years in the Agent Aspirant program preparing for agency ownership. Today, I lead a close-knit team of five, many of whom have worked together for three to five years. That longevity has helped us build a strong culture where people genuinely enjoy coming to work and succeeding together.

Giving back is a big part of our agency. I serve on the advisory council for the Boys & Girls Club, and we partner with the Logan Martin Charity Foundation for its annual boat show. We also support events throughout the Pell City school system and Ann’s New Life Center, an organization that assists low-income expectant mothers.

Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, production bonuses, and a strong commitment to work-life balance. We also reward performance with additional flexibility - team members who stay on track with their goals can earn a four-day workweek during part of the year.

Culture and morale are incredibly important to us. Our office is friendly, competitive, and team-oriented, and we want someone who will genuinely fit into that environment. If you're motivated to perform, enjoy being part of a close-knit team, and want to work somewhere that recognizes strong results, we'd love to meet you.

ROLE DESCRIPTION:

Bart Perry - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.