Receptionist - State Farm Agent Team Member

Lisadavisagency; North Carolina; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Group Life Insurance

Bonus based on performance

Health insurance

Paid time off

Competitive salary

Flexible schedule

Job summary

A leading insurance agency in Raleigh, NC, is seeking a Receptionist - State Farm Agent Team Member. The role involves greeting customers, managing appointments, and providing excellent customer service. Ideal candidates are organized, detail-oriented, and have experience in customer service. The position offers a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Full Time in Raleigh, NC

Replies within 24 hours

• Hourly Plus Commission
• Group Life Insurance
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION

Lisa Davis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $50,000.00 per year

Additional Information

Join a community of good neighbors. Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.