Receptionist - State Farm Agent Team Member

Sawyerins; New Bern (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Teledoc services

Group life insurance

Opportunity for advancement

Paid time off

401(k) matching

Bonus based on performance

Job summary

Timothy Sawyer - State Farm Agent is seeking a dynamic Receptionist to join our team in New Bern, NC. You will greet clients, direct calls, and help manage the front desk to ensure a smooth operation.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products. Strong communication and customer service skills are essential to success.

We offer a supportive workplace with opportunities for advancement and benefits, including PTO and 401(k) eligibility.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in New Bern - NC

Compensation $30,000.00 - $45,000.00 per year

Benefits

• Teledoc services
• Group life insurance
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Bonus based on performance

Role Description

Timothy Sawyer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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