Receptionist - State Farm Agent Team Member

Brianhickssf; North Carolina; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Hiring bonus

Office bonus promotions

Team lunches

Life & disability insurance after 1 year

Health insurance stipend

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A leading insurance agency in Apex, NC is seeking a motivated Receptionist - State Farm Agent Team Member to provide exceptional service and support. The ideal candidate is organized, detail-oriented, and eager to learn in a dynamic workplace. Responsibilities include greeting customers, managing communications, and assisting in sales. This role offers a salary range of $50,000 to $75,000 per year with various benefits such as team lunches and health insurance stipend.

Qualifications

• Previous experience in a receptionist or customer service role.
• Effective communication and interpersonal skills.
• Ability to multitask and stay organized.
• Comfortable in engaging in sales conversations.
• Familiarity with basic computer skills.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and communications.
• Maintain customer records and handle inquiries.
• Identify opportunities to offer insurance options.
• Support the team with various administrative tasks.

Skills

Communication skills

Organizational abilities

Customer service experience

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Apex, NC

Replies within 24 hours

Benefits

• Hiring bonus
• Office bonus promotions
• Team lunches
• Life & disability insurance after 1 year
• Health insurance stipend
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our agency has been serving the community since 2012 and is driven by a passion for helping others protect their assets and income. We take pride in building lasting relationships based on trust, education, and personalized solutions.

We are a family-oriented office that values work-life balance and flexibility. Our small but dedicated team is growing, with hopes to allow us to expand our involvement in local events and community outreach.

Team members enjoy benefits such as their birthday off, team lunches, office promotions, team bonuses, a health insurance stipend, and life & disability insurance after the first year. We also offer travel incentives and mentorship opportunities for those with an entrepreneurial spirit who may one day want to open their own agency.

If you’re a motivated individual looking for a supportive and engaging workplace, we’d love to have you on our team!

ROLE DESCRIPTION

Brian Hicks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $50,000.00 – $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.