Receptionist - State Farm Agent Team Member

Michael Daka - State Farm Agent; Newtown (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Michael Daka - State Farm Agent is seeking a friendly Receptionist to join the team. The role focuses on greeting customers, managing appointments, and maintaining records while identifying opportunities to offer insurance options.

You will support daily administrative tasks and contribute to a positive customer experience within a collaborative office environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking capabilities.
• Comfortable with sales conversations and identifying opportunities.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service experience

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2020 and currently lead a close-knit team of three. Before becoming a State Farm agent, I spent 11 years in the financial services and banking industry, bringing a strong background in helping people make informed financial decisions. I’m a graduate of Temple University’s Fox School of Business, married, and a proud dad to a wonderful daughter.

We enjoy staying connected to our community and finding opportunities to support the people and organizations around us.

Our agency offers health benefits, a SIMPLE IRA, paid time off, licensing reimbursement, professional coaching and development, and a strong commitment to work-life balance. We also offer the State Farm Agent Aspirant Program for team members interested in developing toward future agency ownership.

Our culture is relaxed, positive, and focused on growth. We’ve created a great environment where team members can enjoy coming to work while continuing to develop professionally. I’m looking for someone who is highly motivated, ready to learn, and excited to build a rewarding career with a supportive team.

ROLE DESCRIPTION:

Michael Daka - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.