Receptionist - State Farm Agent Team Member

State Farm Agent; Newark (NJ); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

401(k)

Employee discounts

Job summary

State Farm Agent in Newark, NJ is looking for a bilingual English/Spanish individual to join the team in a customer-focused role. You will be responsible for greeting customers, managing communications, and identifying insurance opportunities while providing excellent service.

This position offers an hourly compensation of $17.00 and aims to foster a supportive environment with opportunities for growth and development.

Qualifications

• Previous customer service or receptionist experience preferred.
• Effective communication and interpersonal skills are necessary.
• Must be able to manage multiple tasks efficiently.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Identify insurance opportunities with prospective customers.
• Provide excellent customer service and follow up on needs.

Skills

Bilingual English/Spanish

Customer service experience

Communication skills

Organizational skills

Sales abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Overview

Role Description – Must be bilingual English/Spanish.

Benefits

• Opportunity for advancement
• Training & development
• 401(k)
• Employee discounts

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $17.00 per hour

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.