Receptionist - State Farm Agent Team Member

Sfcottagegrove; McFarland (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Competitive salary

Job summary

Sfcottagegrove in McFarland, Wisconsin is looking for a Spanish-English Bilingual Receptionist to join our dynamic team. In this role, you will provide exceptional customer service by greeting clients, managing scheduling, and assisting with inquiries. Ideal candidates will have prior experience in reception or customer service and excellent communication skills.

If you thrive in a supportive environment and are excited to grow within the insurance industry, we invite you to apply.

Qualifications

• Prior experience as a receptionist or in customer service.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage with customers to identify insurance options.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Paid time off
• Training & development
• 401(k) matching
• Competitive salary

ROLE DESCRIPTION:

The Alejandra Bustamante State Farm agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Spanish-English Bilingual Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.