Receptionist - State Farm Agent Team Member

Insurethevalley; New York (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

A leading insurance agency in Utica, NY is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will be organized, detail-oriented, and eager to contribute to a positive workplace. Responsibilities include greeting customers, managing appointments, and providing excellent customer service. Join a supportive team and grow your career in the insurance industry.

Benefits

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Flexible schedule

Training & development

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers warmly and direct them to appropriate team members.
• Manage appointment scheduling and office communications.
• Support the team with various administrative tasks.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Sales Engagement

Tools

Microsoft Office

CRM Systems

Job description

Full Time in Utica, NY

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION

Scott Grates - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $38,000.00 - $48,000.00 per year

Benefits include:

• Hiring bonus
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Flexible schedule

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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