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Receptionist - State Farm Agent Team Member

Insurance4nyc

New York (NY)

On-site

USD 42,000 - 54,000

Full time

10 days ago

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Job summary

Ein innovatives Unternehmen sucht einen engagierten Empfangsmitarbeiter, der außergewöhnliche Kundenerlebnisse schafft. In dieser Rolle sind Sie verantwortlich für die Bearbeitung von Kundenanfragen und die Unterstützung eines erfolgreichen Versicherungsteams. Ihre Kommunikationsfähigkeiten und Ihr proaktiver Ansatz zur Problemlösung sind entscheidend, um die Bedürfnisse der Kunden zu erfüllen und das Wachstum des Unternehmens zu fördern. Diese Position bietet Ihnen die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Ihre Beiträge geschätzt werden und Sie sich weiterentwickeln können.

Benefits

401(k)
Bonus basierend auf Leistung
Gesundheitsversicherung
Möglichkeiten zur Weiterbildung
Bezahlte Freizeit

Qualifications

  • Engagiert im Kundenservice mit Fokus auf Kundenbedürfnisse.
  • Ausgezeichnete Kommunikationsfähigkeiten zur Unterstützung von Kunden.

Responsibilities

  • Aufbau von Kundenbeziehungen und Nachverfolgung von Anfragen.
  • Bereitstellung von freundlichem und präzisem Kundenservice.

Skills

Kundenservice
Kommunikationsfähigkeiten
Proaktive Problemlösung

Job description

  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION

As a Receptionist - State Farm Agent Team Member with Larissa Buerano - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

Compensation: $42,000.00 - $54,000.00 per year

Job Details

Full Time in Staten Island, NY

Benefits
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Note: State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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