Receptionist - State Farm Agent Team Member

Josh Culotti - State Farm Agent; Mountlake Terrace (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Josh Culotti - State Farm Agent in Mountlake Terrace, WA is seeking a friendly Receptionist to join our team. You will greet clients, handle calls, schedule appointments, and support office operations with a positive, client-focused approach.

The ideal candidate has prior reception or customer service experience, strong communication and organizational skills, and comfort with sales conversations. We offer training, competitive pay, benefits, and opportunities for advancement within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Bilingual Spanish Preferred

I've been in the insurance industry for 20 years and currently lead a team of 10. Throughout my career, I've been passionate about helping customers protect what matters most while building a team that supports one another and enjoys coming to work each day. I also love developing future leaders, and two of my current team members are preparing to become State Farm agents themselves.

ABOUT OUR AGENCY:

Our agency believes in building relationships both inside and outside the office. We work hard, celebrate our successes, and make time to connect as a team, including getting together every other Friday evening to have fun and strengthen our relationships.

We offer competitive pay, commission opportunities, paid time off, retirement benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in investing in our team's success and creating opportunities for long-term career growth.

Our culture is energetic, collaborative, and growth-focused. We're looking for someone who is a true team player, enjoys helping others, and wants to be part of a high-performing office. If your long-term goal is to become a State Farm agent, this is an excellent opportunity to learn the business, grow your skills, and prepare for that next step.

ROLE DESCRIPTION:

Josh Culotti - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.