Receptionist - State Farm Agent Team Member

Steven Morton - State Farm Agent; McKenzie (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Steven Morton - State Farm Agent in McKenzie, TN is seeking a Receptionist to join our team. You will greet customers, manage appointments, and support daily office operations while learning the basics of insurance products.

The ideal candidate is organized, personable, and eager to grow with a tight-knit agency that values work-life balance, training, and advancement opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Excellent organization and multitasking capabilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in May 2022 and currently lead a team of three. My State Farm journey began in 2017 as a team member, giving me firsthand experience with the opportunities for growth and development within an agency. Outside of work, I’m married with two daughters and an avid golfer.

I’m very involved with my church and enjoy staying connected to the community through kids’ sports and other local activities. Building relationships and supporting the people around us is an important part of both our agency and our team.

We place a strong emphasis on work-life balance and pay licensing costs up front to help team members get started. I’m also extremely passionate about investing in my team and helping each person work toward both their professional goals and the personal goals that matter to them.

I’m proud of the culture we’ve built and want to continue growing it with the right people. I’m looking for someone who is driven, thinks outside the box, and understands the importance of being a strong team player. If you’re looking for an environment where your goals are supported, your ideas are valued, and your success matters to the entire team, we’d love to meet you.

ROLE DESCRIPTION

Steven Morton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.