Receptionist - State Farm Agent Team Member

Talentify; Marlboro Township (NJ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Home office stipend

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Wellness resources

Job summary

State Farm independent contractor agent seeks a customer-focused team member who excels in interpersonal communication and relationship-building. You will help customers with insurance options, policy changes, and billing inquiries, ensuring a high level of service.

Join a growth-oriented agency with opportunities for advancement, competitive pay, and a supportive team environment. No State Farm direct employment; independent contractor framework.

Qualifications

• Excellent interpersonal and communication abilities are essential.
• Strong organizational and multitasking capabilities needed.
• Customer-focused with proactive problem-solving mindset.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries, eligibility, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Team player

Multi-tasking

Relationship building

Bilingual - Spanish preferred

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Home office stipend
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance
• Wellness resources

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.