Customer Service Representative - State Farm Agent Team Member

Joseph Benincasa - State Farm Agent; Village of Farmingdale (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401k

Salary plus bonus

Health benefits

Paid time off

Growth potential/Opportunity for adv.

License reimbursement

Free food & snacks

Training & development

Dental insurance

Vision insurance

Job summary

Are you outgoing and customer-focused? Do you enjoy working with the public? State Farm agents market only State Farm insurance and financial service products. This Agent Team Member role offers a base salary plus bonus, 401(k) plan, health benefits, paid time off, and opportunities for advancement within the agency.

Ideal candidates will have excellent communication skills, be people-oriented, and thrive in a team environment while learning computer functions and supporting customer needs.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a customer-focused needs-based review to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer service

Communication

Teamwork

Sales oriented

Job description

Benefits:

• 401(k)
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Training & development
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401k
• Salary plus bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• License reimbursement

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Athletic or team-based experience preferred; we value candidates who bring strong teamwork, discipline and thrive in collaborative, high-performance environments.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.