Customer Service Representative - State Farm Agent Team Member

State Farm; Las Vegas (NV); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Signing bonus

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

State Farm is seeking an Agent Team Member in Las Vegas to build and maintain strong customer relationships. You will educate clients on insurance options using a needs-based review process and actively market products to meet client needs.

This role offers opportunities for advancement, paid time off, and a pathway to licensure. A property and casualty license is required or must be obtainable.

Qualifications

• Must demonstrate strong communication and interpersonal skills.
• Customer-focused and detail-oriented approach required.
• Proactive problem-solving and teamwork abilities are essential.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a needs-based review to educate customers about insurance options.
• Develop leads, schedule appointments, identify needs, and market products.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem-solving

Able to learn computer functions

Ability to work in a team environment

Education

Property and Casualty License

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Valuable experience

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• People-oriented
• Detail oriented
• Proactive in problem-solving
• Able to learn computer functions
• Ability to work in a team environment
• Property and Casualty License (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.