Receptionist - State Farm Agent Team Member

Zackery Barker - State Farm Agent; Cambridge (OH); Presencial; USD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Flexible schedule

Descripción de la vacante

Zack Barker State Farm is seeking a receptionist to join our Ohio office. You will greet clients, manage calls, schedule appointments, and support the team with administrative tasks while discussing insurance options with customers.

A successful candidate is organized, an excellent communicator, and comfortable with basic sales conversations. Flexible to part-time or full-time, with growth potential and a friendly, customer-focused environment.

Formación

• Prev. experience in receptionist or customer service roles preferred.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Familiarity with computers, Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Conocimientos

Customer service

Communication

Organization

Sales conversations

CRM systems

MS Office

Herramientas

CRM software

MS Office

Descripción del empleo

Benefits

• Opportunity for advancement


• Paid time off


• Training & development


• 401(k) matching


• Bonus based on performance


• Flexible schedule

Role Description

Zack Barker State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

• Flexible to part time or full time


• Ability to grow within the organization


• Hourly + commission bonus structure

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role preferred.


• Clear Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Good knowledge with computer skills, including Microsoft Office and CRM systems.