Receptionist - State Farm Agent Team Member

State Farm Agent; Leeds (AL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Flexible schedule

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Leeds, Alabama is seeking a Receptionist - State Farm Agent Team Member to join our dynamic team. Ideal candidates should be organized and detail-oriented, contributing positively to our workplace. Responsibilities include greeting customers, managing appointments, and supporting various administrative tasks.

Applicants should have previous experience in customer service, excellent communication skills, and be comfortable engaging in sales conversations. This role offers an opportunity for growth within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

About Our Agency

We attended the University of North Alabama and bring 26 years of experience with State Farm across a variety of roles. I opened my first agency in 2013 and expanded with a second location in 2023. Today, we’re a team of 18 across both offices, focused on growth, collaboration, and strong performance.

Benefits

• Simple IRA
• Flexible schedule
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Scott Cantrell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $30,000.00 - $50,000.00 per year