Receptionist - State Farm Agent Team Member

Jake Wasinger - State Farm Agent; Lee's Summit (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jake Wasinger - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage calls, and coordinate scheduling in a fast-paced office.

The ideal candidate is organized, detail-oriented, comfortable with sales conversations, and eager to support a supportive team while delivering friendly service.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal abilities.
• Organized with multitasking capability.

Responsibilities

• Greet customers in person and over the phone and direct to team.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Discuss insurance options with customers and follow up.
• Deliver excellent service and assist with administrative tasks.
• Support team on various projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA


• Hiring bonus


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

About Our Agency

I opened my agency in 2025 after spending nine years as a State Farm team member. Becoming an agent was always a goal of mine, and I'm proud to now lead an experienced, knowledgeable team. Outside of work, I've been married for 13 years, have two children, and enjoy supporting local sports.

Our agency offers paid time off, paid holidays, a Simple IRA, and a strong commitment to work-life balance. We're focused on creating an environment where team members can continue learning, developing, and building rewarding careers.

Our office has a tenured team with a strong growth mindset and a wealth of industry knowledge. I'm looking for someone who genuinely enjoys helping customers, is coachable, hardworking, dependable, and follows through on their responsibilities. Most importantly, we want someone who fits well with our culture, supports those around them, and is excited to grow alongside us.

Role Description

Jake Wasinger - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.