Receptionist - State Farm Agent Team Member

Devin Graham - State Farm Agent; Lake City (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Devin Graham - State Farm Agent is looking for a Receptionist - State Farm Agent Team Member in Lake City, Michigan. This role involves greeting customers, managing appointments, and assisting with records. Ideal candidates will be highly organized and possess strong communication skills.

The agency offers a supportive and positive work atmosphere, emphasizing teamwork and personal growth. Benefits include a 401(k), competitive salary, and opportunities for training and development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication and interpersonal skills

Organizational skills

Multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency is a close-knit team that genuinely enjoys working together — and we’re the kind of group that’s friends outside of the office, too. The atmosphere here is laid back and positive, but we’re still serious about results. We set clear goals and quotas, and we expect our team to hit them the right way — ethically, consistently, and with great service. You won’t find micromanagement here, just support, accountability, and the freedom to do your job well.

We also believe work should be a place you enjoy coming to. From our in‑office massage chair to Tuesday team meetings with lunch provided, we focus on keeping the culture strong while we keep pushing forward. We’re proud to be a President’s Club, Exotic Travel agency, and we love celebrating wins as a team. For our team, we offer a 401k and we cover licensing costs. If you’re looking for a team that works hard, stays grounded, and has fun doing it, you’ll fit right in here.

Role Description

Devin Graham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.