Receptionist - State Farm Agent Team Member

State Farm Agent; Lake Charles (LA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunities for advancement

Job summary

A prominent insurance agency located in Lake Charles, LA, is seeking a dedicated Receptionist to join their team. The ideal candidate will be warm and welcoming, handling customer interactions both in-person and over the phone. Responsibilities include managing appointment scheduling, supporting team communications, and providing exceptional customer service. This role offers a salary range of $35,000 to $40,000 annually, along with a supportive team environment focused on professional growth. If you are organized and empathetic, this could be the perfect opportunity to advance your career.

Qualifications

• Previous experience in a receptionist or customer service role.
• Detail-oriented and committed to a positive workplace.
• Eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Basic computer skills

Multitasking abilities

Comfortable with sales conversations

Tools

Microsoft Office

CRM systems

Job description

About Our Agency

Our agency opened in 2008 and has grown into a team of 14 who are focused on building strong relationships and supporting one another. I started my journey as an Agent Aspirant, which gave me a clear understanding of what it takes to grow in this business and how to support team members along the way.

Responsive recruiter

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2008 and has grown into a team of 14 who are focused on building strong relationships and supporting one another. I started my journey as an Agent Aspirant, which gave me a clear understanding of what it takes to grow in this business and how to support team members along the way.

I’m married with five kids, including twins, and family is at the center of everything I do. We stay very active in sports and family activities, and that family-first mindset carries over into the culture of our office.

I stay involved in the community through the local Chamber of Commerce, building connections and supporting local businesses and events.

Our team enjoys a strong benefits package that includes a group life program, 401(k), PTO, paid vacation, sick leave, bonuses, and opportunities for both professional and personal development.

We also make time for team outings and team‑building events to stay connected and celebrate our successes.

Our culture is tight‑knit, high‑energy, and relationship‑focused. Our motto is “One team, one heartbeat,” and we live that out every day by supporting each other and our customers. We’re looking for someone with a strong work ethic who is empathetic, consistent with follow‑up, and focused on building real relationships. If you’re someone who truly cares about people and wants to be part of a supportive, driven team, this could be a great place to grow your career.

Role Description

Chris Gaudet - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 - $40,000.00 per year.

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Lake Charles, LA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning