Receptionist - State Farm Agent Team Member

Mycitymyagent; Kentucky; On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

A prominent insurance agency located in Kentucky is seeking a service specialist to provide exceptional customer support. Responsibilities include greeting customers, managing communications, and identifying insurance opportunities. Ideal candidates should have customer service experience, excellent communication skills, and be comfortable with sales conversations. The position offers a salary range of $36,000 - $42,000 per year along with comprehensive benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Detail-oriented and organized individual.
• Eagerness to learn within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage with customers to identify insurance opportunities.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Customer service experience

Sales engagement

Basic computer skills (Microsoft Office, CRM)

Education

Licensed in property/casualty insurance

Job description

Full Time in Massillon, OH

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Role Description

Brad Carpenter State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a service specialist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Licensed in property/casualty insurance.

Compensation

Compensation $36,000.00 - $42,000.00 per year

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