Receptionist - State Farm Agent Team Member

Jannaismyagent; Columbus (OH); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Columbus, OH, is seeking a Receptionist to join their team and provide excellent customer service. The ideal candidate will manage office communications, greet customers, and assist with inquiries. Previous experience in customer service and strong interpersonal skills are required. This full-time position offers competitive pay between $18.00 and $20.00 per hour along with various benefits such as health insurance and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Columbus, OH

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in June 2020 and today I lead a passionate team of five. Before launching my own office, I worked at State Farm Corporate as a New Agent Specialist where I coached and supported new agents. Insurance runs deep in my family – I’m a proud third‑generation State Farm agent continuing a legacy that started with my father. Our office is located in my family’s very first home, making what we do even more meaningful. We value work‑life balance, flexible scheduling, and community involvement through events like Dog Fridays and Worthington Partnership Sunday Funday.

Role Description

We are seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. The ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, you will become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $18.00 - $20.00 per hour

Join a community of good neighbors

Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.