Receptionist - State Farm Agent Team Member

Scott Kizer - State Farm Agent; Kent (WA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Scott Kizer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and maintain records in our Kent, WA office. The role emphasizes organized, detail-oriented work and proactive communication to support a positive front desk experience.

You will engage with customers, identify insurance options, and assist the team with administrative tasks while delivering friendly, professional service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Organizational and multitasking capabilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organization

Multitasking

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

About our agency

I opened my agency in 2005 and currently lead a team of seven. Before becoming a State Farm agent, I served as an officer in the Air Force and later worked for REI. I'm a graduate of the University of Oklahoma and love spending time outdoors, especially mountain biking, skiing, and backpacking.

Being involved in our community is important to our agency, and we enjoy finding opportunities to support and connect with the people we serve.

Our agency offers health, vision, and dental benefits, a Simple IRA, paid time off, holidays off, licensing reimbursement, and a strong commitment to work-life balance. We believe in taking care of our team both personally and professionally.

Culture is one of the most important parts of our office. We're a supportive work family where people are treated with understanding, grace, and respect.

I'm looking for someone who is hungry, driven, competitive, and ready to contribute to a team that genuinely supports one another. If you want to work hard and grow in an environment where your employer cares about your success, we'd love to meet you.

Role description

Scott Kizer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.