Receptionist - State Farm Agent Team Member

Scott Smith - State Farm Agent; Wapato (WA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Training & development

Vision insurance

Paid time off

Licensing paid by agency

Bonus based on performance

Job summary

Scott Smith - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Wapato, Washington. This role involves greeting customers, managing appointments, and supporting office communications with a focus on delivering exceptional customer service.

Qualified candidates should have previous experience in customer service, strong communication skills, and basic computer proficiency. The position offers a competitive salary, insurance benefits, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Effective communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers warmly and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversations engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position Overview

Scott Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.