Customer Relations Representative - State Farm Agent Team Member

Insurewithmichelle; Illinois; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Paid time off

Opportunities for advancement

Training & development

Job summary

A leading insurance agency in Homer Glen, IL is seeking a Customer Relations Representative to enhance client experiences. Candidates should possess strong communication skills and a problem-solving mindset. This full-time role offers opportunities for advancement, competitive salary, and benefits including licensing paid by the agency. Join a dedicated team and make an impact in the community.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service preferred to enhance client relations.
• Ability to manage stressful situations calmly while assisting clients.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain and update customer records and information.
• Assist with strategies for customer retention.
• Collaborate with departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Homer Glen, IL

Replies within 24 hours

• Licensing paid by agency
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Michelle Kerfin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation $40,000.00 - $60,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none