Receptionist - State Farm Agent Team Member

Steve Sipes - State Farm Agent; Houston (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

Steve Sipes - State Farm Agent is seeking a friendly Receptionist to join our team in Houston. You will greet customers, answer calls, manage appointments, and help maintain customer records while supporting daily office operations.

The ideal candidate is organized, detail-oriented, and capable of engaging in sales conversations when appropriate. We offer a supportive environment with training and opportunities for growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

ABOUT OUR AGENCY:

I’ve been in business for 11 years and currently lead a team of 12 dedicated professionals who bring positive energy and purpose into everything we do. I hold a bachelor’s degree in Finance along with an MBA, and that background helps guide the thoughtful, strategic approach we take when serving our customers and growing our team. Community involvement is a major priority for our agency — I serve as a Director for the Pasadena ISD Education Foundation and chair its Finance Committee, and I’m an active member of the South Belt–Ellington Chamber of Commerce. We also support our local fire department each year with fire prevention kits and participate in annual community events like National Night Out, Trunk or Treat, and Winter Wonderland.

Our team culture is built on teamwork, shared goals, and genuine positivity. We offer PTO, retirement benefits, bonuses, and travel awards as part of our commitment to recognizing effort and supporting long-term growth. This is an environment where people work with purpose, support one another, and take pride in making a meaningful impact both inside the office and throughout the community.

ROLE DESCRIPTION:

Steve Sipes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.