Receptionist - State Farm Agent Team Member

Alicia Dubose - State Farm Agent; Houston (TX); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training & development

Bonus based on performance

Flexible schedule

Descripción de la vacante

State Farm Insurance Agent in Houston, TX is seeking a friendly receptionist to provide warm in-person and phone greetings, manage calls, schedule appointments, and maintain accurate records. The role focuses on delivering excellent customer experiences and identifying customer needs within a fast-paced office.

Ideal candidates are organized, dependable, and capable of multitasking, with basic computer skills including Microsoft Office and prior receptionist or customer service experience

Formación

• Friendly, professional attitude and people-oriented
• Excellent communication and interpersonal skills
• Organized, detail-oriented and dependable
• Comfortable handling multiple tasks in a fast-paced environment
• Basic computer skills, including Microsoft Office
• Previous receptionist or customer service experience preferred

Responsabilidades

• Greet customers warmly in person and over the phone
• Answer incoming calls and direct customers to the appropriate team members
• Manage appointments, scheduling, and office communications
• Assist with customer inquiries and maintain accurate records
• Engage in meaningful conversations with new and existing customers to identify their needs
• Follow up with customers and provide exceptional service
• Support daily office operations and administrative projects

Conocimientos

Friendly demeanor

Excellent communication

Organized

Detail-oriented

Multitasking

Customer service experience

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

Benefits:

• Training & development
• Bonus based on performance
• Flexible schedule

WE'RE HIRING! JOIN OUR TEAM!

Houston, TX | Receptionist / Customer Service

Are you friendly, organized, and someone who genuinely enjoys helping people?

I'm looking for a positive, dependable, and customer-focused individual to be the welcoming face and voice of my growing business!

A LITTLE ABOUT ME & MY BUSINESS

As a first-generation business owner with deep roots in the Houston community, I've built my business on relationships, trust, and a genuine passion for helping people protect what matters most.

I believe every customer deserves to feel welcomed, valued, and cared for. I'm looking for someone who shares that commitment and takes pride in creating a great customer experience!

WHAT YOU'LL DO:

• Greet customers warmly in person and over the phone.
• Answer incoming calls and direct customers to the appropriate team members.
• Manage appointments, scheduling, and office communications.
• Assist with customer inquiries and maintain accurate records.
• Engage in meaningful conversations with new and existing customers to identify their needs.
• Follow up with customers and provide exceptional service.
• Support daily office operations and administrative projects.

WHO I'M LOOKING FOR:

• Friendly, professional, and people-oriented
• Excellent communication and interpersonal skills
• Organized, detail-oriented, and dependable
• Comfortable handling multiple tasks in a fast-paced environment
• Confident speaking with customers and identifying opportunities
• Basic computer skills, including Microsoft Office
• Previous receptionist or customer service experience preferred
• Positive attitude and willingness to learn

WHY JOIN OUR TEAM?

• Supportive and welcoming work environment
• Opportunity to develop valuable professional skills
• Hands-on experience working directly with customers
• Opportunity for personal and professional growth
• Be part of a team that values relationships and community

I'm not just looking for someone to answer phones. I'm looking for someone who takes ownership, brings positive energy, and understands that every customer interaction matters!