Receptionist - State Farm Agent Team Member

Kenny Hill - State Farm Agent; Austin (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hill Ins and Fin Svcs Inc is seeking a motivated Receptionist - State Farm Agent Team Member. The role emphasizes greeting clients, managing calls and scheduling, and assisting with inquiries to support a high-performing team.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance industry, providing friendly service while identifying opportunities to offer insurance options and upsell when appropriate.

Qualifications

• Experience in receptionist or customer service roles is required.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities are important.
• Comfortable engaging in sales conversations with clients.

Responsibilities

• Greet customers in person and by phone and route to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2023 and currently lead a close-knit team of five. Originally from Baltimore, I attended college in Philadelphia and began my State Farm career through the Agent Aspirant Program right after graduation. I eventually relocated to Texas to open my own agency. I'm married with three children and two dogs - a Boxer and a Yellow Lab. Outside of work, I enjoy spending time with my family and hiking.

Giving back is important to our agency. For every referral we receive, we make a donation to the Texas Food Bank, allowing us to support our community while growing our business.

Our agency offers health benefits, licensing reimbursement, a $500 bonus for candidates who are already licensed, and a strong commitment to work-life balance. We also enjoy Casual Fridays and monthly happy hours that bring our team together.

We're a highly competitive, results-driven office, proudly ranked #2 in our sales territory. While we're a smaller team, we set high standards, work hard, and push each other to succeed. I'm looking for someone who is motivated, competitive, and ready to contribute to a high-performing team. If you're driven to achieve great results and want to grow with an ambitious, close-knit agency, we'd love to meet you.

ROLE DESCRIPTION:

Kenny Hill - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.