Receptionist - State Farm Agent Team Member

Lupe Orozco - State Farm Agent; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License Reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lupe Orozco - State Farm Agent in Houston is seeking a Receptionist - State Farm Agent Team Member to join a busy, customer-focused office. You will greet clients, manage front-desk inquiries, and support the team with basic administrative tasks.

The ideal candidate has strong communication, organizational skills, and a willingness to learn. Training is provided, with opportunities for advancement and involvement in sales conversations to offer insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking

Sales conversations

Customer service experience

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my State Farm agency in 2022 after gaining experience as a State Farm Team Member. Having worked in the industry before becoming an agent, I understand the importance of building strong customer relationships and creating a supportive team environment. I graduated from the University of Texas at Austin with a Bachelor of Arts degree, and outside of work, I enjoy spending time with my spouse, our two children, and our Shih Tzu. We love taking mini trips and making memories together!

Giving back to our community is important to me. I enjoy supporting local schools through sponsorships and volunteering, as well as participating in Houston Police Department community initiatives, including Halloween and back-to-school events.

My agency is a close-knit, family-oriented team where we support one another and work together toward shared goals. I also offer the State Farm Aspirant Program for team members interested in pursuing their own agency in the future.

I’m looking for someone who values honesty, integrity, and teamwork. Being coachable, having a positive attitude, and being willing to support the team are important to me. If you want to grow professionally while being part of a team that feels like family, I’d love to meet you!

ROLE DESCRIPTION

Guadalupe Orozco - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.