Receptionist - State Farm Agent Team Member

Cwallsinsurance; Allen (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Christopher Walls - State Farm Agent in Allen, TX seeks a friendly Receptionist to join the team. You will greet customers in person and by phone, manage appointments, and maintain records to ensure smooth daily operations.

This role emphasizes customer service, basic computer skills, and comfort with sales conversations as you identify insurance options and support the team with administrative tasks. Our team values community and work-life balance, with benefits including health insurance, a

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

CRM systems

Office software

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2013 and currently lead a team of six. My State Farm career began in 2003, and I transitioned into a leadership role in 2007 before returning to personal production and eventually opening my own agency. I'm a proud University of Missouri graduate, have been married for over 30 years, and am blessed with four children and four grandchildren.

Community and family are incredibly important to me. I founded Life Community Church and have also spent time coaching youth sports, giving me opportunities to serve others and make a positive impact.

Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, and a strong commitment to work-life balance. We also invest in business coaching, host three to four team-building events each year, and fund marketing events that help our team members grow professionally.

We've built a close-knit, family-oriented office where integrity, character, and supporting one another come first. I believe the right attitude and values are more important than experience because skills can be taught. I'm looking for entrepreneurial, self-motivated individuals who want to take ownership of their success and essentially run a business within our business. If you're driven to grow and want to be part of a supportive team that invests in your success, we'd love to meet you.

ROLE DESCRIPTION:

Christopher Walls - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.