Receptionist - State Farm Agent Team Member

Shelby Fiandt - State Farm Agent; Greenfield (IN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shelby Fiandt - State Farm Agent is a leading insurance agency seeking a Receptionist to join our team. We are focused on delivering exceptional service to our clients by greeting customers, managing appointments, handling inquiries, and maintaining customer records.

The ideal candidate is highly organized, detail-oriented, and enjoys a fast-paced, supportive work environment. Training, growth opportunities, and a balanced work culture are offered to help you thrive.

Qualifications

• Experience in receptionist or customer service roles is required.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities are needed.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2022 and currently lead a team of nine. State Farm has always been a big part of my life - I worked alongside my mom, who is also an agent, and I'm proud to be a third-generation State Farm agent. I originally went to college to become a teacher, and that passion for helping others learn and grow still influences how I lead my team today.

Being part of our community is incredibly important to us, and our agency stays actively involved with our local school district and the families we serve.

We offer licensing reimbursement, a strong commitment to work-life balance, and plenty of opportunities for professional growth and advancement. We want our team members to continue developing, take on new challenges, and build rewarding careers.

Our culture is competitive, supportive, and fun. We love team competitions, creative promotions, and celebrating wins together while encouraging one another to succeed. If you're motivated, enjoy a little friendly competition, and want to grow with a team that genuinely supports one another, we'd love to meet you.

Role Description

Shelby Fiandt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.