Receptionist - State Farm Agent Team Member

Miguel Malca - State Farm Agent; Germantown (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Gym membership

Job summary

Miguel Malca - State Farm Agent in Germantown, MD, is looking for a Receptionist - State Farm Agent Team Member to join their dynamic team. The ideal candidate should have strong communication skills and experience in customer service, emphasizing a positive and productive workplace.

The role includes welcoming customers, managing appointments, and providing excellent service while supporting various administrative tasks.

If you thrive in a supportive environment and are eager to learn within the insurance sector, apply now!

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable engaging in sales conversations.
• Ability to manage multiple tasks effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational skills

Multitasking abilities

Sales conversation engagement

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I’ve been a State Farm agent in Germantown, MD for four years, but this community has been home for much longer — I lived here for 14 years and even went to high school here. Before opening my agency, I spent seven years as a bank manager and, before that, managed a health club in Gaithersburg. With about 20 years of experience in sales and customer service, I understand the importance of consistency, hard work, and building genuine relationships.

Our team of six shares that same philosophy — that anyone can achieve their goals with dedication and the right mindset. We focus on coaching, development, and accountability. I’m looking for someone coachable, willing to learn, and ready to take action. Skills can be taught, but drive and a positive attitude are what truly lead to success.

We offer 10 personal days off, a local gym membership, salary plus commission and monthly bonuses, as well as quarterly bonuses that can total around $6,000 per year. If you’re looking for a supportive, growth-oriented environment where effort is recognized and rewarded, this could be a great place for you to build your career.

Role Description

Miguel Malca - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish (required).