Receptionist - State Farm Agent Team Member

State Farm; Fullerton (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Training & development

Job summary

State Farm Agent in Fullerton, CA is seeking a Receptionist to greet customers, manage appointments, and maintain records. The role involves engaging with clients to identify insurance options and providing excellent service within a collaborative team environment.

The ideal candidate will be organized, detail-oriented, and comfortable with sales conversations, offering administrative support and contributing to a positive workplace culture.

Qualifications

• Previous experience in receptionist or customer service preferred.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.
• Must speak Spanish.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Spanish language

Communication skills

Organizational skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k)
• Competitive salary
• Training & development

ROLE DESCRIPTION

Afshin Kangarlou - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role preferred.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office, Excel, and CRM systems.


• Must speak Spanish