Receptionist - State Farm Agent Team Member

Kevin Patton - State Farm Agent; Richmond (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Kevin Patton - State Farm Agent in Richmond, TX is seeking a Receptionist to join their team. The role focuses on greeting customers, scheduling, and managing inquiries while supporting agents with daily operations.

The ideal candidate is organized, detail-oriented, and capable of identifying opportunities to offer insurance options. Bilingual Spanish is highly preferred, and willingness to obtain insurance licenses is required.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willing to obtain insurance licenses.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Multitasking

Bilingual Spanish

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Competitive pay


• Bonus based on performance


• Flexible schedule


• Opportunity for advancement


• Training & development

Role Description

Kevin Patton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.


• Bilingual Spanish highly preferred.


• Must be willing to obtain insurance licenses.