Receptionist - State Farm Agent Team Member

Erik Hosking - State Farm Agent; Little Chute (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Hiring Bonus

Life Insurance

Costco Membership

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Erik Hosking - State Farm Agent is seeking a Receptionist to support daily operations at our office. You will greet customers, manage calls and appointments, and help maintain organized records while delivering friendly, professional service.

The ideal candidate thrives in a collaborative environment, is highly organized, and comfortable engaging in sales conversations to identify insurance options. Training and growth opportunities are available in a supportive team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations to discuss insurance options.
• Basic computer skills including MS Office and CRM software.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Multitasking

Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring Bonus
• Life Insurance
• Costco Membership
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

Erik Hosking - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.